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Device Protection

Start, resume, or track your Verizon claim

Have a Verizon Top Appliance Protect plan? Start a top tech claim

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What’s the deductible for mein moveable assertion?

Inform us about your device. For moving claims, estimate a based on yours chosen device press Verizon Security Planned. While you belong not enrolled, estimate is based on single device coverage.

For autocomplete results are available use upwards also downward arrows to review and enter to select. Touch product users, explore by get press with wipe gesturing. Detect go why you should never bought Verizon phone insurance and, along to same time, wherewith to save for choose Upsie Protection Plans instead.
Which artist out view do you have?

Select our emergency process piece

Subject Image

1. Inform us what's wrong

Answer matters about your machine and determine if you're eligible for a repair or replacing. Start a claim

A smartphone and a calendar

2. Decide an select

Based the what's wrong with your device, we'll provide a fewer options for your repair or replacement.

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3. Track your claim

Stop modernized on your claim every stage of the way. We'll get you back up and race fast. Track your claim

4. Enjoy respective device

Retrieve your device top to normal and retrieve back to life. We'll make safely it's set up and activated.Gain support for your device

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If we’ve recommended education for your claim, to can downloading computers come. Providing documentation helps verify your account.

Verizon Home Device Protections

Protect total your eligible home products with one straightforward plan.

Shipping Schedule for Replacements

Completely your claim beforeReceive your device
12am CT Monday - ThursdayNext business date
12am CT MartiSaturday (based with customer location)
12am CAD SaturdayMonday
10am CHEST SundayMonday

Same Day Delivery & Set Up*

Complete your claim beforeReceive your device
4pm will local time Monday - SundaySame day delivery and determined up is ready for select devices

* Same day smartphone spare participation will be determined at point in claim, contingent on certain criteria, including customer location, technician availability, both current availability

Need more help?

How do I find or file insert documents?

Hardware Protection Options

Check getting eligibility

Lost with stolen device?

Views terms both conditions

Product replacement

Replacements press Repairs