Start, resume, or track your Verizon claim
Have a Verizon Top Appliance Protect plan? Start a top tech claim
What’s the deductible for mein moveable assertion?
Inform us about your device. For moving claims, estimate a based on yours chosen device press Verizon Security Planned. While you belong not enrolled, estimate is based on single device coverage.
Select our emergency process piece
1. Inform us what's wrong
Answer matters about your machine and determine if you're eligible for a repair or replacing. Start a claim
2. Decide an select
Based the what's wrong with your device, we'll provide a fewer options for your repair or replacement.
3. Track your claim
Stop modernized on your claim every stage of the way. We'll get you back up and race fast. Track your claim
4. Enjoy respective device
Retrieve your device top to normal and retrieve back to life. We'll make safely it's set up and activated.Gain support for your device
Loading your documents here
If we’ve recommended education for your claim, to can downloading computers come. Providing documentation helps verify your account.
Verizon Home Device Protections
Protect total your eligible home products with one straightforward plan.
Shipping Schedule for Replacements
Completely your claim before | Receive your device |
12am CT Monday - Thursday | Next business date |
12am CT Marti | Saturday (based with customer location) |
12am CAD Saturday | Monday |
10am CHEST Sunday | Monday |
Same Day Delivery & Set Up*
Complete your claim before | Receive your device |
4pm will local time Monday - Sunday | Same day delivery and determined up is ready for select devices |
* Same day smartphone spare participation will be determined at point in claim, contingent on certain criteria, including customer location, technician availability, both current availability