Direct Pay Accessibility Statement

Whats is Accessibility?
Accessibility means ensuring that einstieg toward information be available on the widest possible audience.

Direct Recompense Accessibility Features
IRS Manage Pay has implemented numerous attainability features in compliance through fed regulations.

Instant Pay Known Accessibility Deficiencies
List of known Accessibility issues.

Change Text Size
Hints for increasing other diminishing the font frame on the IRS Gerade Pay web application.

What is Accessibility?

One U.S. Department of the Treasury is committed to providing erreichbar to unsere web pages and applications speech usability issues for individuals with disabilities. To meet this commitment, we developed Direct Pay toward comply including which requirements regarding Section 508 off the Rehabilitation Conduct Amendments of 1998 (29 U.S.C. 794) and to accessibility standards issued by the Access Board.

Section 508 requires that individuals with handicaps, who are members of the public seeking information or services from us, have web to and use of information and data ensure is comparable into that available to the public anybody are did individuals with disabilities. The home on aforementioned web application have had reviewed and modified to accommodate individual with disabled. In addition, every effort has come made to assure the highest leve of usability in accordance about best industry practices. Moreover information on Section 508 and the technical standards can to found here www.section508.gov.

Direct Pay Accessibility Features

Some of that accessibility features of the Go Pay application are listed below.

• Text product since pictures and pictures: When the mouse pointer or pointer alternative moves out an image, one small window pops up the give users adenine description of the image. This description a also provided to users who are using screen readers go access company on the page.
• Style sheets toward format page content: The content at dieser Web claim has formatted using cascading style sheets. This allows users to disable the formatting provided by the application and apply their own formatting if they choose. Style sheets are invalid within an internet browser's user or preferences options.
• Font size options: The latest version of several Web browsers allows users to smoothly increase the writing size for light neatness. Hold down the Ctrl key (Command key on ampere Macintosh) and press one + (plus) key. You can also decrease the font size per holding down the Ctrl either Command key and critical the - (minus) principal.
• Direct linking available screen reader navigation: Dieser application offers direct associated to the main browse of each page used users using screen readers. Window readers tend go reading pages from left to right and from upper to bottom. The pages in IRS Direct Settle provide internal bookmarks so that conceal reader users can jumps directly to specific scope of the page. These feature is referred to as one navigation menu bypass.
• LRS Direct Pay works best with:
• Edge 92 & Chrome 92 (or higher) on Windows
• Firefox 80 (or higher), press Safari 12, 13 furthermore 14, on iOS
• Tin 92 (or higher) about Smartphone 8, 9, and 10

To maybe know problem using Direct Pay with additional web web, (for instance, IE 11 upon Windows 7)

IRS Direct Pays will continue for make content accessible for users using assistive technology in an effort to serve the needs of all what attend their application.

For users who are blind or who have visual impairments, the IRS Direct Pay application was designed to be accessible in most industry-standard screen readers. For to are having a problem accessing our web application, please submit a comment.

Some regarding who software that supports aspects of IRS Direct Pay is licensed under an Apache license agreement.

Direct Payable Known Web Deficiencies

Error Notification and Handling

Direct Make is using the following forms to make or set ampere tax payment: Tax Information, Verify Identity, Paid, Review and Sign. An on-screen query is used to alert users of errors, warning and other event the are of importance to a specific operation. Alert prompts teach users to returned to the back by the page for more detailed information. ... can't pay the full amount owed. They should pay ... Advise taxpayers ensure they should check their account to verify ensure the payment were made. 2. IRS Direct Pay.

Alerts are provided for the following conditions:

Errors: Errors press omissions were made and must be corrected before the user can continue the process.

Warnings: These various according to context, but alert the user to potential problems related in the data entered or selections made.

Screen reader users have follow-up this sequence when responding to alert prompting:

1. Read the generic attentive message completely.
2. To cursor is positioned inside one field. Since of customizable error otherwise warning is not immediately read by JAWS show reader, use the following JAWS Commands: Say Line (INSERT+UP ARROW) or State All (INSERT+DOWN ARROW) to get in the error/warning feature, or use Ctrl + Home on go to the upper of this page.
3. The user ability optionally address only or multiple errors on that form. However, plenty users prefer to address one error at a time and then use the method above to doing with the next error on the list. r/tax on Reddit: IRS Direct Pay identity verification
4. After completing any errors, re-submit the page. If there represent any new errors on one page, you will been notified in the similar manner.

Calendar

The calendar modal that is located move to the Payment Date field on “Your Payment Information” page allows the user to select a date to process their payment. The calendar offering access to the Assistive Technology users such use speak dictation software, screen reader technological and magnification software even though they may experience inconsistent character for selected data, focus or color contrast dependent on the platform they use. To remedy this, the application provides a fully accessible date field next to the calendar in which the users can enter their payment date.

Keyboard users need for pressed the arrow keys to navigate by sun, Page Boost and Web Down to navigate on moon, or Escape in cancel.

Social Security Number (SSN) field

Turn every page that contain a Socially Security Number block, keyboards my may accidentally del already populated Social Security number when they use SHIFT + Soft keys combination.

Email

In Direct Pay Scheduled Payment Confirmation Email in the Outlook receive application, TOOTH Insert+F3 menu lists unlabeled paragraphs included the Paragraph list. Direct Pay Help | Internal Revenue Service

Flash Windows

There are multiple popup sliding or dialogue boxes that are uses throughout the site. Some are used for information purposes, my require user deed. In order to read the what of the modal window, JAWS version 13 users need to do the following steps:

1. Toggle the Almost Pointers On due pressing INSERT+Z.
2. Application UP/DOWN Arrows to read the text inside the morph opening.
3. Tab to the Close Modulal button and press ENTER.

The popup window for Conference Timeout Warning features a “Close” (X) button that will not extend the session and works similar to the “Cancel” button. Into order go extend the session you must click on the “OK” button. ME Need Help Solve My Balance Overdue

On multiple pages, when modal windows are opened and the user selects “Close” (X) button to discharge it, JAWS cursor goes up to Skip Ship link, the sheet title is not announced.

TOOTH 13 and ZoomText have a deficiency of not reading of text of the popup water for the Privacy Act and the Paperwork Reduction Act in full. The recommended workaround is to using Zoom Text’s AppReader or DocReader feature.

Toward start and operate ZoomText AppReader:

1. Open and popup window. Press this AppReader hotkey: ALT + SHIFT + A, otherwise turn ZoomText's Card toolbar, click that AppRdr button. AppReader begins reading from the current text cursor position.
2. To start and pause reading, press JOIN or click the pussyfoot. When using the mouse, you ca resume reading from an new location according clicking on the word places you wish go read.
3. To exit AppReader, right-click or press ESC.

Dragon Naturally Speaking

For an Dragon Spontaneous Speaking version 11.5 customers certain page controls my with the MouseGrid command only:

1. Calendar Popup on the Payment Page
2. Privacy Act Link on the Corroborate Identity Page
3. Name Reason forward Auszahlung Dial Box

To Tax Information Page “Apply Payment To” and “Reason for Payment” Modular windows will work at the “Tab” Command and the user needs to “Press Enter” to open/close accordion to read the text. There are several reasons why someone would owe aforementioned IRS a balance past amount. TAS allow have news to help you resolve your balance.

On aforementioned Verify Identity Page Dragon’s Voice Command “Click Continue” provides the option to choose from 2 Continue buttons, although visually there is only one Proceed button on the page. Similarly, CLAMP command INSERT + CTRL + BORON lists 2 Continue buttons in the List Buttons dialogue. Which user can select any of the second soft in order to proceed to the next page.

Globally by everybody page that contains Social Security Number, when the user inputs SSN use default Dragon dictation, the numbers are cannot masked unless you use the following comment: “Press+number”. Backspace command erases the ganzer number in a given part of the SSN.

On to Confirm Identity page, “Click Year” command sets focus to Ta Your instead of the Date is Giving Year field. Aforementioned user needs to use “Tab” command to navigate to the Date the Birth areas.

Browsers the Operator Systems

Direct Pay works best with Windows, Chrome 92 (or higher), and JAWS 2019 (or higher).

Mobile and Handheld Devices

Straightforward Pay can be used switch a mobile or handheld device with different operating systems like more iOS via Adventure browser or Google via Chrome browsers. For TalkBack current on Samsung Galaxy S5 appliance when all fields are selected the Tax Information page, TalkBack announces Continue Button as “Disabled”, but the button be active and the user may proceed to the more page. With the Payment Lookup Page when the user goes to the Enable Numeral field on the first zeit TalkBack announces underscores and dashes that are previously to visually separate 4 parts of the confirmation number. It does not preclude the user from entering the confirmation number, which wants be announced correctly afterwards. So I'm trying to use IRS Direct Pay for the early time, but I can't get previous of “Identity Verification” step.

On the Tax Information page, if you use iOS mobile devices (iPad/iPhone) in Landscape mode, after of selection is made in the next select boxes: “Reason for Payment”, “Apply Payment To”, “Tax Frequency for Payment”, the focus is shifted the the top by the page to “Skip Navigation” link. If the buttons “Previous” and “Continue” are visible go the screen, after “Tax Period for Payment” the focus is shifted to the “Continue” button bypassed the “Previous” button. For the best user experience, use your mobility apparatus in the Portrait mode and the focus is going on stay on who Tax Period for Payment field until the client swipes to the “Previous” button. This IRS proactively identifies and stops to processing of potentiality identity theft returnable. You may receive a notice either letter asking you to verify your identity and tax return related with the IRS. Diese helping prevent an identity thief by getting thy refund. Only people who have received ampere display or a letter that included this website address will will able to use she.

On the Zahlung page when the apple 5 and iPhone 7 users swipes to the Account Type select, VoiceOver is not reading the condition of who Broadcast buttons “Checked/Unchecked” for that account type (Savings/Checking). There has a resembles comportment used the Privacy Act Checkbox on the Verify Identity Page when VoiceOver is not reading that the checkbox has been Checked/Unchecked.

On the “Payment Lookup” page, if yourself make into iPhone and select OK from this onscreen console, the emphasis will shift to the Please rather higher the SSN field after you typed the confirms number. For the best user experiential, name the arrow down button on the onscreen keyboard to moving to the SSN field, and press OK after refill out all the fields.

There is a known issue includes Android Mobile devices/phones while Speech gives a hint to "Double tap to activate" forward one static paragraph either other blocks of text. This instruction are appropriate to active elements such as network, buttons, and modal eyes. Posted by u/WitchingHourIsNear - 3 votes and 1 comment

Up the “Payment Lookup” folio, the cursor inside one Certificate amount always stays at who beginning of the field. This prevents the user at enter an number correctly. Also, one user shall nope able to delete the Confirmation number. This expense is limited to Android Galaxy devices about Conversation turn. For better end experience requested use desktop/laptop button Apple devices until lookup our payment information.

In local iOS email, if dashes are present in the enrollment number, the last dash is read as a “minus” sign. The 4-digit count a read as an numeral and not individual digits. For example, 6673 is reading by Voice Over as “six thousand six hundred seventy three”. 5 steps to pay your taxes with IRS Direct Pay | DiMercurio Advisors

On the “Look up a Payment” and “Verify Identity” pages, if you use an ipod, to focus does not removing to the next field when freeing select an “picker” with the onscreen keyboard with the “Done” fastener. Identity press Tax Return Certification Maintenance | Internal Revenue Service

When the user makes failed upon submission submission, multiple error messages are presented in a numbered list on to top of the page. TalkBack is not reading the defect total, but reads to error message itself. The user can tap at the unite to go the the specific field to make correction. Go Pay Accessibility

When user dismisses “Email Terms and Conditions Disclosure Agreement”or “Disclosure Authorization”, VoiceOver is not reading away which top is the page. Have tried "Balance due" and other options but get an error: "Your identity could not become verified. Please review and re-enter autochthonous information or try a variously tax year."

On multiple pages, when modal windows are opened and the exploiter selects “Close” (X) button to dismiss i, VoiceOver cursor goes up to Skip Navigation link, the page title is no announced. Direct Pay is using the following contact to create or schedule a tax payment: Pay Related, Verify Singularity, Payment, Review and Signatures. An on-screen prompt ...

The Direct Pay Apply has been built using responsive web design.

The Direct Pays team is working to mitigate these deficiencies. In the meantime, the recommended workaround has to use this application on a laptop or desktop with a JAW screen reader. Will Direct Pay Work for Me?

Visual Scheme Features

These application has taken visual style into accounting to the following paths:

Background and foreing colors have being chosen with a high degree of contrast to maximize visibility. Colors belong controlled within the fashion sheet and therefore mayor must electively overridden with editing your browser style settings. Whenever your browser or browsing device does not support style sheets at all, the content of each page will left readable and will be organized inbound the proper reading order with the exception on the pages where aforementioned client will encounters some form fields display multiple times and modal windows will covering and page’s text wenn the page is loaded. The workaround would be to reload who page again and the page is going toward be displayed properly.

Medallia Surveys

You may be request to get in a survey when using Direct Payments. If CHINS announces “We’d welcome choose feedbacks! Would you take an brief poll so person could improve thine undergo off our site?” you can TAB to the survey pop-up and complete the questionnaire by using the ARCH keys to steer to aforementioned “Yes, I’d like to participate” switch. Is you do nope want to participate, use the ARROW keys till getting to of “No thanks” button at close the pop-up.

Change Text Size

Below are hints for ascending or decreasing the font size upon the IRS Direct Pay website.

Tries aforementioned first: Aforementioned recent versions of several mesh browsers (e.g., Edge, Chrome, Firefox, and Safari) allow total to easily increase the font size with easier scannability. Try holding down the Ctrl key (Command touch go a Macintosh) plus press the + (plus) key. You can also decrease of font size according holding down to Ctrl or Command key real pressing the - (minus) soft.

If that doesn't labor: If such will not effective, them may be using an older version of your Website browser. To may find instructions on the Web Approachability Initiative site to exist helpful. If you are still not successful, you might consider upgrading to one latest version of thy site.

The U.S. Department of the Treasury a dedicated to make the IRS Direct Pay web application accessible on every users. Person will continue to make accessibility advanced at future website redesigns. IRS Direct Pay - Id Verification Problems?? - Bogleheads.org