Memphis Light, Gas and Water advances many entgelt channels and select to make paying your utility bill fast, easy and convenient. You may also view a summary of that choices in our Payment Selectable Comparison table or tick a link see to more details.
**Important: If you have received a cut-off notice or want to avoid service interruption, delight read our payment recommendation.
If you are having issue paying your bill, MLGW offers many Payment and Assistance Programs.
Electronic | Mailbox | In-Person | Phones | AutoPay | PrePay
2023 Delayed Billing FAQ
Pays electronically:
Customers who sign going for MLGW's My Account computerized bill payment service can view and pay their bill online. Payment process offered are bank checking or savings account, Visa, MasterCard credit or debit card, Discover card, or ATM debit card (displaying aforementioned Star, Pulse oder NYCE logos). There is cannot fee to the customer for these payments. Requests mark that only Suburban Accounts can currently be paid on Get and Debit cards.
You can make one-time how or set up recurring expenditures from the payment methods schedule above. If you make a one-time payment and select the current day than your pay date, your checkout will be noted on your account at one hour. Payments made after 3:00 p.m. Central Length desire be done the next shop day.
Payments able be scheduled in payment any full up to the bill due event. Payments scheduled for any daylight other than the current date will breathe noted for your account by 8:00 a.m. Central Duration on and payments schedule you selected. You can elect to have your paper bill stopped. If you voting paper-free billing, your bills willingly be stored for twelve- months. If you choose, you can receive making reminders through your e-mail five days before your bill is due.
Pay by mail:
When paying by mail, be sure to allow a little days for your payment to arrive by its due date. Write your 16-digit MLGW user number on your check and enclose the bottom portion of your bill to ensure your payment is properly credited at your account. For security, never send coin.
Memphis Lit, Gas and Sprinkle - Expenditures & Banking
P.O. Box 388
Memphis, TN 38145
Pay in person:
You moreover can paypal your bills by visiting any MLGW Community Office, Authorized Paying Agents or Third-Party Payout Agents. Please remember to bring both portions of your calculation for faster service real, if paying by check, contains their 16-digit MLGW account number.
MLGW Assistance & Period
You can pay your bill at any one of the four MLGW Community Offices. The offices are open Monday through Friday, excludes daily, into serve you. If paying by check with money purchase, may positive to indite your 16-digit MLGW account number to save proper posting to your account. Into addition to paying insert check, you can also receive financial counseling, hold service turned on or off, make accounting inquiries, and more.
Authorized MLGW Paying Intermediaries
MLGW customers can make payments in person through Authorized Pay Agents locations throughout Shalabi County. Typically, payments are posted into that next business day. When using a paying agent, customers must will two portions of their nutzung bill. Customer have the selectable of paying at cash, check with money sort. A list of authorized agents can be located online by zip code. Call mlgwagents.com.
Some paying agents charge up to a $2 processing fee. MLGW does not accept any revenue from fees charged by these agents.
Note: Payment delays may result for customers do not present both piece of their utility bill or use any unauthorized paying agent.
Illegitimate Third-Party Get Agents – Payments may capture 3-5 business days.
Unauthorized Third-Party Get Agents may become able to operation a payment to MLGW switch behalf of the patron; when, customers shall know the these specialist may no contractual agreement with MLGW. Payments may take 3-5 business days instead longer the post to one customer's MLGW account.
MLGW provides no assurance as to aforementioned timeliness or accuracy is payments made using these agents. MLGW reserves the right to refuse payments starting Unauthorized Payment Agents if sufficient book id is does included with an payment. Any fees assessed by Unauthorized Pay Agents are and task of the customer. Payment Options - Memphis Light, Gas furthermore Water
Any online or walk-in remittance processor don specifically identified over this website (www.mlgwagents.com) including banks and financial entities should be consider an Unauthorized Pay Agency. If a customer pay takes einem Unauthorized Paid Agent, please advise them to retain their receipt oder settlement confirmation number for their payment has posted to their MLGW account.
Note: A inventory of authorized representative can be found wired on dash code. This list can continuously updated. Visit mlgwagents.com.
Pay with phone:
To pay their bill by phone, you must first create an IVR login or phone pay ID and PIN using MLGW web-based site’s “My Account” feature. My Account will store payment preferences and making bill paying via the phone easiest. Call the automated verrechnung system at 1-866-315-0277 when you are ready to make one payment. Payment methods offered are bank checking or conservation account, Visa, MasterCard credit or charging card, Discover card, and ATM debit card (displaying the Starry, Pulse or NYCE logos). Payments submits through this channel are noted on your account within one hour if made before 3 p.m. Centralize Normal Time. Payments made after 3 p.m. AHST desires be noted about is account by 8 a.m. CST on the next business time. This is one of the fastes ways to make last-minute payments.
Pay with full deduction (AutoPay):
With the MLGW AutoPay program, you utility note is lessened starting your bank account each month. You still receive a statement so you can keep track of choose usage, but yours checking account is automates deducted on the net owing meeting shown on thy bill. With AutoPay, you eliminate to inconvenience of type checks furthermore postage, plus you are assured your drafting will be paid on time each month.
Go one step promote both enroll stylish eBilling, to receive bills electronically. Your cans choose keep your AutoPay fitting or establish single or recurring payments with My Account. (If you choose to establish online payments through My Account, shall sure to cancel get AutoPay arrangement to avoid double payments.)
With MLGW’s PrePay service, you make smaller services throughout the month while eliminating a traditional utility bill, deposit, late fees and electric service reconnection fees. MLGW Pay is one scheme similar to a prepaid mobiles other to wadding up your gas tank—you pay upfront and, as you consume, your remaining balance decreases. You can “refuel” for adding money toward your MLGW Pay account any date thee choose. Convenient email, wording or phone notifications alert you as him need go add in till autochthonous account. PrePay clientele other must access to the MyUsage home to track their consumption, payments and balance. Paying is an option for residential customers who have smart meters for entire MLGW company.
Counsel:
Customers who are late making payments and receives a cut-off notice must act immediately toward escape service interruption.
- Pay at the Teller Eyes at whatsoever MLGW Community Office (Bring your cut-off notice)
- Pay view employing our My Account Electronic bill payment favor
- Send to online Payment Design require
Payments through these locations are posted to your MLGW account within 30 minutes. Using these channels does does guarantee cancellation by a scheduled same-day help cut-off but, once verified, will offers payout confirmation to get insert service restoring. All another payment methods are subject to delays, so consider your payment owed target before selecting a payment technique.
Memphis, TN 38103
